IJUST PLACED AN ORDER,WHEN WILL IT SHIP?
Please allow 3 – 5 business days of processing and production time for your order to ship out
HOW LONG IS THE SHIPPING TIME?
orders wil be shipped via DHL, Evri, Royal Mai and International Orders will be shipped depending on the fulfllment center the product is from
There are circumstances hat are out of control natural disasters,holidays, weather,etcl that may cause shipping postponements, While most packages wllarive ontime, there may becircumstanesand delavs thatour cariers may experience, For thisreason, we do not guarantee the exat deliveny time;the deliveryisue istheresponsibility ofthe shipping compa.
WILL IRECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped.When you receive your tracking number, if you need help tracking your order you can go here
CANICANCELMY ORDER?
You are able to cancel yourorder withno penalty!.You must cancel yourorder 24 hours after creatingitfor the cancelationto be aped. lftheitem hasalready shipped, please emailsupport@chalkerspace.shop. All you need to do is send us an email with the subject line “CANCEL”.
I HAVE ENTERED AN INCORRECT ADDRESS!
Ifyou have mispelled or auto-fhled your address incorrectly,simply reply to your order confrmation emal and giveus the correct information.Notifyus imediately via emal atsupport@chalkerspace.shop. lf the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship everyitem with extra padding, Despite this,.our customersreportthat around 1 in 1000 products arrives damaged due to mal service mistreatment.
If this happens to you, please contact us with:
Your order number.
-A picture of the damaged product.
Once received, we’ll be happy to send out another free of charge.
I HAVE A QUESTION THAT WASN’T ANSWERED, CAN YOU PLEASE HELP?If we still haven’t managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours